For several people, communication might just mean the process of sending and receiving messages through verbal or nonverbal means. But for Mr. Andhika (Operator at PT Lingga Jaya Sejahtera) and Mr. Leho (Employee at PT Sankyu International Indonesia), communication itself is the process of sharing information that is important to maintain good relations with co-workers. Communication at the workplace may be a sign for workers to have a high-performance culture. Communication can be said to be effective if the message sent will be received accurately by the co-workers or manager. In a professional workplace, effective communication is essential to success, especially personal and others’ happiness. Effective communication at work is the core of all business goals.

Related to communication in the workplace, work ethics is one of many aspects that can be your main focus to maintaining your relationship with co-workers. Work ethics is an attitude of determination and dedication to one’s work. Those with a strong work ethic value their professional success. They demonstrate moral principles that make them excellent employees in any position. As Mr. Andhika said, work ethics for him is important because with ethics he can become more organized and polite at work. An example of a typical work ethic in his workplace is always coordinating when there is something he wants to do. This is done so that mistakes can be minimized from small and big things. On the other hand, Mr. Leho adds that work ethics determines the meaning of the company itself to create a corporate identity. Examples of standard work ethics in his office, like coming to meeting on time. This is done to respect each other for their time. Work ethic is a valuable attribute that employers look for in any industry. Showing the values associated with a good work ethic often receive for special projects and opportunities because they’re reliable, dedicated, and disciplined.

So, related to communication and their work ethics, how do you improve communication in the workplace?

  1. Know your company more. By knowing your company further, you can open a conversation with various themes to your co-workers. You can dig deep about your company by people around you who have entered earlier than you and of course from your manager or boss. Personal experience is an important point in getting to know more about the company that you’re working for.
  2. Use the right channel to communicate. Implementing the right communication channels in the workplace is the key to keeping you productive, engaged, and aligned with the vision & mission of the company. You can use WhatsApp as Mr. Andhika and Mr. Leho suggest sharing about work and some personal things with your co-workers.
  3. Keeping between your work and personal life. Remember that workplace, you met new people every day and sometimes boss and manager will monitor us. Using your everyday language can be used for you and your co-workers. But senior or top management, we need to use formal language to keep your professionality.

Promote communication starting at the top to fulfill the purpose of working in our workplace. Often, effective communication in the workplace is what differentiates formal and informal situations. Communication in the workplace defines company goals and helps colleagues collaborate. It is a step towards fundamental company practices for a committed and productive workforce.

By: Robih Abdurrahman |2201852302

This article is based on a PR Lab practicum project for the Workplace Ethics & Behaviour course