People Innovation Excellence

What You Need to Know About : Argumentativeness , Assertiveness , and verbal Aggressiveness Theory

Predispositions toward aggressive communication have been found to explain much of a person’s
message-sending and message-receiving behavior. Understanding the role of aggressive communication in conflict provides valuable insight into communication behaviors people exhibit when disagreement exists. Individuals engaged in aggressive communication often adopt “attack” and “defend” modes of thinking and behavior. These behaviors can be employed destructively as well as constructively. This entry defines aggressive communication, distinguishes constructive from destructive symbolic aggressive communication, describes assertiveness, argumentativeness, hostility, and verbal aggressiveness, and explores consequences of constructive and destructive aggressive ness in relationships.

Littlejohn, Stephen W and Karen A.Floss. (2009). Encyclopedia of Communication Theory.USA:SAGE.

Penanggungjawab naskah :

Gayes Mahestu
Edwina Ayu Kustiawan


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